An Update on My Sony Reader Woes

It was this time last week that my Sony Reader bit the dust. I’m happy to report that I now have a new Sony Reader to replace this one, thanks to the people at Sony.  It wasn’t an easy feat, several discussions had to take place for this to happen.  And ultimately, I wouldn’t have had to go through this lengthy exchange had the customer service I received from the beginning been acceptable.  But I’m happy to have a working Reader again.  So, thank you, Sony.  You’ve redeemed yourself a bit in my eyes.  I do plan on upgrading in the next year, and I’ve added the Sony Reader Touch back to my list of potential purchases.